Privacy Policy
Learn how we collect, use, and protect your personal information at ConnectLink.
Last updated: 6/14/2025
Table of Contents
1. Introduction
ConnectLink ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Profile information (bio, profile picture, social media links)
- Payment information (processed securely through third-party payment processors)
- Content you create (bio pages, links, QR codes, landing pages)
- Communications with us (support requests, feedback)
2.2 Automatically Collected Information
When you use our Service, we may automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Analytics data (click-through rates, page views, user interactions)
- Location information (if you enable location services)
- Cookies and similar tracking technologies
2.3 Third-Party Information
We may collect information from third-party services when you connect them to your account, such as social media platforms, analytics providers, and integration partners.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and manage subscriptions
- Create and manage your account
- Provide customer support and respond to inquiries
- Send administrative information and service updates
- Generate analytics and usage statistics
- Personalize your experience and recommend features
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our Terms of Service
- Send marketing communications (with your consent)
4. Information Sharing and Disclosure
4.1 Public Information
Some information you provide may be publicly visible, including:
- Your public bio page and its contents
- Links and content you choose to make public
- Profile information you designate as public
4.2 Service Providers
We may share your information with third-party service providers who perform services on our behalf, including:
- Cloud hosting and data storage providers
- Payment processing services
- Analytics and tracking services
- Email and communication services
- Customer support platforms
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and monitoring
- Access controls and authentication requirements
- Secure data storage and backup procedures
- Employee training on data protection practices
6. Data Retention
We retain your personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it by law.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Restriction: Request restriction of processing in certain circumstances
- Objection: Object to processing based on legitimate interests
- Withdrawal: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use personal information about you. These technologies help us:
- Remember your preferences and settings
- Provide personalized content and features
- Analyze how you use our Service
- Improve our Service and user experience
You can control cookies through your browser settings, but disabling certain cookies may affect your ability to use some features of our Service. For more detailed information, please see our Cookie Policy.
9. Third-Party Services
Our Service may contain links to third-party websites, applications, or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you use.
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and provide appropriate safeguards for your personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@connectlink.bio
Address: [Your Business Address]
Data Protection Officer: dpo@connectlink.bio
14. Compliance with Privacy Laws
We are committed to complying with applicable privacy laws, including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other regional privacy regulations. This Privacy Policy is designed to meet the requirements of these laws.